Residential Leasing Assistance

• ✔︎ Follow up on vacant units and unit readiness
• ✔︎ Communicate with applicants and prospects
• ✔︎ Process rental applications: employment checks, prior landlord verification, and credit reports
• ✔︎ Liaise with caseworkers for rental assistance tenants
• ✔︎ Create and renew leases
• ✔︎ Prepare move-in/move-out inspection reports

Assistant Property Management

• ✔︎ Day-to-day support for property managers
• ✔︎ Address tenant complaints and repair needs
• ✔︎ Generate and act on inspection reports
• ✔︎ Liaise with vendors, supers, and building staff
• ✔︎ Maintain utility service continuity
• ✔︎ Serve as first point of contact for tenants
• ✔︎ Assist with legal tenant cases

Administrative Support

• ✔︎ Answer calls related to leasing, maintenance, and accounting
• ✔︎ Send tenant notices: late rent, holidays, inspections
• ✔︎ Communicate with owners and generate reports
• ✔︎ Track lease renewals, collections, and other key updates

Commercial Leasing Assistance

All residential leasing tasks plus:

• ✔︎ Coordinate with managers and supers
• ✔︎ Ensure utilities are under landlord’s name

Legal Assistance

• ✔︎ Track non-paying tenants, follow up and report
• ✔︎ Gather documentation to support legal action
• ✔︎ Support attorney requests and court-mandated repairs
• ✔︎ Monitor judgments and compliance

Violation Management

• ✔︎ Ensure violations are addressed before deadlines
• ✔︎ Investigate and resolve new violations
• ✔︎ Coordinate with expediters, architects, and city agencies
• ✔︎ Maintain a central violation tracking system
• ✔︎ Collect and submit photos and compliance documents

Accounting & Operations

• ✔︎ Process Accounts Payable and Receivable
• ✔︎ Handle Invoice Processing and Bank Reconciliation
• ✔︎ Prepare Owner and Tenant Statements
• ✔︎ Review Tenant Ledgers for discrepancies

Maintenance Coordination

• ✔︎ Track and report tenant repairs
• ✔︎ Ensure all maintenance requests are logged and actioned
• ✔︎ Coordinate with vendors and supers